Privacy Policy

This website uses cookies

This site uses cookies, both our own and third-party cookies, to provide you with a high-quality user experience, measure audience engagement, and show you personalized advertisements. By using joswill.com, you consent to our use of this technology. To learn more about cookies and how to manage them, please refer to our Data Privacy Policy.

Definitions

  • Personal Data: Any information related to an identifiable natural person, either directly or indirectly.
  • Processing of Personal Data: Any operation or set of operations performed on such data, regardless of the process used (collection, recording, organization, storage, adaptation, modification, extraction, consultation, use, communication by transmission, dissemination, or any other form of making available, comparison or interconnection, locking, erasure, or destruction).
  • Cookie: A cookie is a small data file, a tracker, placed and read, for example, when visiting a website, reading an email, installing, or using software or a mobile application, regardless of the type of device used (computer, smartphone, e-reader, video game console connected to the Internet, etc.).

Our Privacy Policy

In this Data Protection Policy, we inform you about how your personal data is processed when using our website.

Personal data refers to information based on an identified person. This data includes details that allow us to deduce your identity, such as your name, phone number, postal address, or email address.

Statistical data that we collect, for example, when you visit our site but which cannot be associated with your person, is not considered personal data.

You can print or save (e.g., as a PDF file) this Data Protection Policy using your browser’s standard functionality.

What data is collected?

Each time you use our website, we collect the data that your browser automatically transmits to allow your visit. This includes:

  • The IP address of the device accessing the website
  • The date and time of access
  • The address of the visited and referring website
  • Technical information regarding the browser used and the operating system of the device

The processing of this data is essential to enable your visit to the website and to ensure the long-term security of our systems. The collected data is stored temporarily in internal log files for statistical analysis of website usage and to improve the site based on visitor usage habits (e.g., when more visits are made from mobile devices).

The legal basis for this data processing is Article 6, paragraph 1, point b) f of the GDPR. The information stored in log files does not allow us to immediately identify you. We store IP addresses only in their shortened form. Log files are retained for 30 days before being deleted.

What types of cookies are used?

  • Session cookies: These cookies remember you (using a random identifier such as ABC12345) as you navigate from page to page, so you do not have to re-enter information already provided on the website. They are deleted as soon as you leave our site or close your browser.
  • Persistent cookies: These allow websites to save your preferences for future visits. For example, if you choose to view content in English on your first visit, the site will automatically appear in English during subsequent visits.
  • Advertising cookies: These cookies help determine your interests based on the websites you visit or the products you buy. They allow us to offer advertisements relevant to your tastes or needs and to limit the number of times you see an ad.
  • Analytical cookies: These provide insights into how our websites are performing. We typically use Google Analytics cookies to analyze and improve our site’s performance.

What other technologies are used?

  • Pixels (also called “tags” or “web bugs”) are small, invisible objects embedded in a webpage. We use pixels to send cookies to your device, monitor website activity, facilitate website login, and manage online marketing activities. Our promotional emails and newsletters also include pixels to track if a message has been opened and how you interacted with it.

How do cookies support subscription-based services?

You can register on our online store to access all website features and purchase our products. During registration or order processing, certain mandatory data is required (name, email, password, payment information, billing, and shipping address). Registration is impossible without these details, as they are essential to contract execution. Therefore, we use cookies.

The legal basis for this data processing is Article 6, paragraph 1, point b of the GDPR.

Are cookies used during payment?

For purchases in our online store, we offer payment by credit card. We work with payment service providers who receive or process your payment information. Payment processing would be impossible without this data.

Our payment processors include:

  • PAYPAL (online banking and payment services)
  • STRIPE (online banking and payment services)
  • MOLLIE (online banking and payment services)

For further details, please consult their respective Terms of Use:

Who has access to your data?

We use third-party providers who collect, use, and disclose your information only when necessary to operate our services. Some of our providers have their own privacy policies, especially payment gateways.

Our main third-party service providers include:

Our website is hosted on Shopify Inc., which securely stores personal data in its databases and applications behind firewalls.

Payment Security & PCI-DSS Compliance

If you pay through a direct payment gateway, Shopify stores your credit card information encrypted under PCI-DSS standards, ensuring secure processing.

How does Google process data from our site?

Like many websites, we use Google’s services to improve content and advertising effectiveness. Google may collect data such as your IP address, browsing history, and activity on our site. For details, refer to Google’s Privacy Policy.

What are your rights?

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion (subject to legal obligations)
  • Restrict processing under certain conditions
  • Data portability, meaning receiving a copy of your personal data in a structured format
  • Object to processing, particularly for marketing purposes
  • Withdraw consent at any time (without affecting prior lawful processing)

To access, correct, modify, or delete your personal data, visit our Personal Data Management Page.

Data security measures

We apply advanced security measures to protect personal data, including SSL encryption for website transactions.

What happens in case of a data breach?

If your personal data is compromised despite our security measures, we commit to informing you as required by law.

Is this policy subject to change?

We update this Privacy Policy periodically, for example, if we adapt our website or in response to legal changes.